Privacy Policy for Songfeelalive.com
Effective Date: [Insert Date]
Introduction
Welcome to Songfeelalive.com. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
Identity Data: Includes first name, last name, username, or similar identifier.
Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
Financial Data: Includes bank account and payment card details.
Transaction Data: Includes details about payments to and from you and other details of products you have purchased from us.
Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
How We Use Your Personal Data
We will only use your personal data when the law allows us. Most commonly, we will use your personal data in the following circumstances:
To register you as a new customer.
To process and deliver your order.
To manage and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
Disclosures of Your Personal Data
We may share your personal data with external third parties, including:
Service providers acting as processors who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
Third parties to whom we sell, transfer, or merge parts of our business or our assets.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and (where the lawful ground of processing is consent) to withdraw consent.
Contact Us
If you have any questions about this privacy policy or our privacy practices. Please contact us at macklova@gmail.com.
Changes to the Privacy Policy
We reserve the right to update this privacy policy at any time, and we will provide you with a new privacy policy when we make any substantial updates.
Privacy Policy for Songfeelalive.com
Effective Date: [Insert Date]
1. Introduction
Welcome to Songfeelalive.com. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
2. Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
Identity Data: Includes first name, last name, username, or similar identifier.
Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
Financial Data: Includes bank account and payment card details.
Transaction Data: Includes details about payments to and from you and other details of products you have purchased from us.
Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
3. How We Use Your Personal Data
We will only use your personal data when the law allows us. Most commonly, we will use your personal data in the following circumstances:
To register you as a new customer.
To process and deliver your order.
To manage and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
4. Disclosures of Your Personal Data
We may share your personal data with external third parties, including:
Service providers acting as processors who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
Third parties to whom we sell, transfer, or merge parts of our business or our assets.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and (where the lawful ground of processing is consent) to withdraw consent.
8. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at macklova@gmail.com.
9. Changes to the Privacy Policy
We reserve the right to update this privacy policy at any time, and we will provide you with a new privacy policy when we make any substantial updates.
Digital Download Return Policy for Songfeelalive.com
Effective Date: 1/12/2024
Contact Email: macklova@gmail.com
Digital Downloads: No Returns, No Refunds Policy
At Songfeelalive.com, we want to provide our customers with the best possible experience when purchasing digital downloads. However, due to the nature of digital goods, we have established a strict no returns, no refunds policy for all digital download purchases, including music files. Once you receive the download link, the sale is considered complete, and we are unable to offer any returns, exchanges, or refunds.
Digital Download Terms:
Final Sale: All digital downloads are considered final. We are unable to accommodate any returns, exchanges, or refunds for digital purchases.
Access to Download: It is the customer's responsibility to download and confirm access to the purchased digital content. Please ensure that you have a stable internet connection and suitable device to access the files.
No Transferability: Any digital content purchased from Songfeelalive.com is non-transferable and cannot be resold or redistributed. It is for personal use only.
In addition to our digital download policy, we also have a separate return policy for physical goods.
Physical Goods Return Policy
Returns:
Eligibility: To be eligible for a return, your item must be postmarked within 30 days of the purchase date. It must be unused, in the same condition as received, and in its original packaging.
Non-Returnable Items: Some items are non-returnable, including gift cards, downloadable software products, specific health and personal care items, personalized merchandise, and intimates.
Returns Process:
Contact our customer service at macklova@gmail.com to initiate your return. They will provide you with detailed instructions on how to proceed.
Once you have contacted us, please provide the receipt or proof of purchase for the item you wish to return.
Please do not send the item back to the manufacturer. Items not returned according to our policy will not be eligible for a refund.
Refunds:
Refunds will be processed upon receipt and inspection of the returned item. Approved refunds will be credited to the original payment method within 30 days.
Late or Missing Refunds:
If you have not received your refund yet, we recommend checking your bank account and contacting your credit card company, as processing times may vary. If you continue to experience issues, please reach out to us at macklova@gmail.com for further assistance.
Sale Items:
Only regular-priced items are eligible for refunds. Sale items are not eligible for refunds.
Exchanges:
We can only replace items that are defective or damaged. If you need to exchange an item, please contact us at macklova@gmail.com, and we will guide you through the process.
Shipping for Returns:
If you need to return an item, please email us at macklova@gmail.com to obtain return shipping information. Please note that customers are responsible for the return shipping costs, and these costs are non-refundable.
Special Circumstances:
Order Not Received: If your order is marked as "Delivered" but you have not received it, we recommend contacting the carrier for further assistance. Please note that Songfeelalive.com is not responsible for lost or stolen packages.
Defective Items: If you receive a defective item, please report it to us at macklova@gmail.com within 7 days of delivery. Include detailed photos and a description of the defect, and we will work with you to resolve the issue.
Policy Amendments:
Songfeelalive.com reserves the right to amend this return policy at any time without notice. We advise customers to review the policy periodically to stay updated on any changes.
For further assistance or inquiries, please contact us at macklova@gmail.com. We are committed to ensuring your satisfaction and are here to assist with any issues related to your purchase from Songfeelalive.com.
"Digital Shipping Policy for Songfeelalive.com
Contact Email: macklova@gmail.com
Shipping & Delivery
Estimated Delivery Time for Domestic Orders
Standard Delivery: Orders shipped within the USA typically arrive within 8-15 business days.
Extended Delivery Time: During peak holiday seasons, pandemics, or severe inclement weather, delivery within the USA should be expected within 30 business days. Business days exclude weekends and holidays.
Order Tracking: A tracking link will be provided in the confirmation email to check the status of your order at any time.
International Orders
Standard Delivery: International orders may take up to 4-6 weeks to arrive.
Extended Delivery Time: During peak times, pandemics, or severe weather, international deliveries may take up to 10 weeks.
Order Tracking: Tracking information may not be up-to-date for orders outside of the USA. FedEx International Mail Service offers visibility but is not a full tracking process. There may be a lag time of 2-5 days where your package is not visible. FedEx is not responsible for packages once handed off to the local postal authority.
Shipping Timeframe
Standard Shipping: Orders will typically ship within 3 to 7 business days.
Extended Shipping Time: During peak holiday seasons, pandemics, or severe inclement weather, shipping may take up to 20 days.
Package Not Received
Tracking Your Package: If your package status shows "Delivered" but you did not receive the item, please check the tracking information.
Lost or Stolen Packages: Please follow up with the carrier listed on your order status page. Songfeelalive.com is not responsible for lost or stolen packages.
Refused or Returned Orders
Return Processing: Orders that are 'Refused' or 'Returned to Sender' will be processed as a return and are not re-shipped. This includes orders with incorrect address information provided during ordering.
Refunds: These orders are eligible for a refund for the cost of goods, but shipping costs are not refundable.
For further assistance or inquiries regarding your order, please contact us at macklova@gmail.com.
You'll receive a one time email when this product arrives in stock. We will not share your address with anybody else.